If you cannot attend a lesson, we must be notified in advance. Makeup lessons are not guaranteed, however, students may login via the student/parent portal to cancel and select an open time in the studio. This requires 24 hours notice or 4 hours notice in case of an emergency and are to be scheduled outside the regular lesson schedule. In case of inclement weather or illness, online lessons are available at your scheduled time. Please contact your teacher if you desire an online lesson. Student events and lessons are available via the portal and can be synced with your device. Students must give written notice 30 days prior to termination using our withdrawal form at the bottom of the resources tab of our website: www.chambersmusicstudio.com. Makeup lessons are not to be used as payment for the last 30 days. Payment more than 2 weeks late can result is termination from the studio. If a teacher misses, a substitute, makeup lesson, or online lesson will be offered.